Marketers
Whether defining user segments or creating web app campaigns, marketers can build smarter engagement with customers at the right moment.
Personalize your Customers' Digital Experiences
Get to know and connect with your customers across audiences and engage with them in any digital channel.
See Key Features
Benefits
Build digital experiences with higher conversion rates
Segment customer cohorts
Start with User Segments for smart customer cohorts to focus your business strategies around relevant digital products and services.
Analyze active sessions
Then, get insight into active customer sessions with Business Events that detail every important action.
Act on insights
Finally, use that insight to create customer experiences that drive them to key actions whether in onboarding, transacting, purchasing, or any other critical moment in your business model.
Modyo Customers
Key Features
Create unique customer experiences with User Segments
Define dynamic user segments based customer profiles and behaviors. Use Segments in conjunction with the other modules in the Modyo platform to personalize the web app behavior and content that customers engage with.
Manage customer information and integrations with Realms
Store customer information across multiple realms managed independently, each with dynamic fields for segment criteria and integration-ready for identity management with OAuth, OpenID Connect, or SAML.
Message customers at the right moment with Campaigns
Manage campaign messaging within web application or by email. In Modyo, you can define reusable messaging templates for communication that scales.
Act on customer behavior with Business Events
Active customer sessions in digital channels managed within Modyo generate business events that you can map across web applications. Then, use customer behavior to create segments and recommend the next best actions to drive engagement.
Integrate with best-in-class CRMs and customer support platforms
Use the Customers module to integrate with Salesforce and Zendesk. You can customize data synchronization to keep information aligned, and scale support response with issue and ticket generation to keep your customers satisfied.
Onboard customers with fully digital, scalable step-by-step solutions
Use dynamic forms organized in different steps to onboard new customers, integrated with key external providers, such as identity validation and digital signatures, and securely store and share information and documents with other business systems.
Who is Customers for?
Product Owners
Have the confidence that as customers onboard and engage with your digital products, they're generating business events that trigger next-step actions and insights.
Administrators
Oversee customer data integrations with Salesforce and manage their information across every digital channel so that you're always generating context and insight.
Other Modyo Modules
Explore more of the platform.
Channels
Accelerate how you build web applications that integrate with your business systems and create faster time to value.
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Insights
Get oversight and understanding of important platform activity, analytics and work across your digital channels.
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Content
Create and manage every aspect of your digital content lifecycle with our built-in headless CMS.
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